TeleMedicine

Our Family Doctor offers telemedicine in addition to the traditional forms of in-office medical treatment.  Simply stated, telemedicine refers to the use of telecommunications technology (text messaging, secure e-mail, or video conferencing) to deliver healthcare services remotely to bridge the gap between our providers and our patients.  This is especially valuable in situations where your physical presence in our offices is inconvenient, challenging, or impossible due to transportation issues, weather, physical limitations (such as traveling or vacations), etc.

 

Our telemedicine options encompass a range of services, including virtual doctor’s appointments, remote patient monitoring, and the transmission of medical data for diagnosis and treatment.  Examples include appointment reminders, lab test results, and other such information.  Information of a critical or urgent nature will NOT be provided by text messaging; rather, efforts will be undertaken to contact you in-person or through a voice call or video chat session.

 

Key aspects of telemedicine as employed by our practice include:

 

  • Virtual Visits

Real-time interactions between our providers and you, the patient, using video conferencing, phone calls, or secure messaging platforms.

  • Remote Patient Monitoring

Using technology like wearable sensors or implanted devices to track patient health data and transmit it to their care team for ongoing assessment.

  • E-visits

Online or mobile app-based communication for patient-initiated inquiries, allowing our staff to address concerns and offer guidance.

  • Medication Management

Facilitating electronic prescriptions and remote monitoring of medication adherence.

Recent experience has demonstrated significant patient benefits to the use of telemedicine, such as:

  • Increased Access to Care

Many of our patients exhibit limited mobility, so telemedicine offers access to our medical staff and other healthcare services without extensive travel.

  • Convenience and Efficiency

Virtual visits can save time and reduce the burden of travel, waiting rooms, and potential childcare needs.

  • Improved Health Outcomes

We can use remote monitoring to help manage chronic conditions, prevent complications, and provide timely interventions.

  • Cost Savings

Reduced travel expenses, potential for faster diagnosis and treatment, and the ability to avoid unnecessary in-person visits can lead to lower healthcare costs.

  • Enhanced Patient Engagement

Telemedicine platforms can facilitate communication, education, and shared decision-making between our patients and our providers.

  • Reduced Exposure to Infectious Diseases:

Telemedicine minimizes the risk of exposure to contagious illnesses, especially during outbreaks like the COVID-19 pandemic as well as less obscure events like the seasonal flu outbreaks.

Recent regulatory changes in both the medical and telecommunications fields require patients’ involvement in the initiation and the ongoing operation of telemedicine activities, including our publishing of specific guidance to the patient in their rights and ability to make changes in their telemedicine treatment.  Please consult the terms and policies as shown to the right in order to better inform yourself in these areas.

TeleMedicine Policy

Effective 1 Jan 2025

In all cases, the use of telemedicine for provider-patient interactions begins with a personal, face-to-face consultation with a member of our medical staff.  This assures that the doctor-patient relationship starts off on the proper footing and creates an opportunity for our staff to discuss with you – the patient – the various technology options that are available and to select those with which the physician and patient are most comfortable.  This in-person meeting also allows our staff to obtain your written approval to proceed with the use of telemedicine options as required by recent regulatory initiatives.  Thereafter, we will attempt to initiate doctor-patient interactions through the use of telemedicine in the following areas (not an exhaustive list):

  • Primary Care Consultations:

Virtual appointments for routine check-ups, medication management, and minor illnesses.

  • Specialty Care:

Referral to specialists in areas like dermatology, cardiology, or mental health, regardless of geographic location.

  • Chronic Disease Management:

Remote monitoring of blood sugar levels for diabetes, blood pressure for hypertension, and other vital signs.

  • Mental Health Services:

Teletherapy and medication management for conditions like depression, anxiety, and other mental health concerns.

  • Post-Operative Care:

Remote monitoring of wound healing, pain management, and medication adherence after surgery.

  • Emergency Care:

In some cases, we can employ telemedicine to facilitate triage and initial assessment for emergency situations, potentially reducing the need for emergency room visits.

TeleMedicine Policy – opting out

If at any time the patient wishes to opt out of using the telemedicine options available to them, a simple phone call to our office is all that is required. Upon receiving such notification from the patient, we will annotate your acceptance form that was previously executed and flag your patient record in our Practice Management System to indicate that only in-office consultation is approved.

Text Messaging (SMS) Terms & Conditions / Terms of Service

Effective 1 Jan 2025

By opting in to telemedicine by way of text messaging (also known as SMS – Short Message Service), you agree to receive routine text messages about your health care from Our Family Doctor. This can include appointment reminders, lab test results, and other such information.  Information of a critical or urgent nature will NOT be provided by text messaging; rather, efforts will be undertaken to contact you in person through a voice call.

Message frequency varies. Message and data rates apply.

For help, reply HELP or email us at [email protected].

You can opt out at any time by replying STOP.

Our Family Doctor is not responsible for any charges, errors, or delays in text delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

SMS Privacy Policy

Effective 1 Jan 2025

Our Family Doctor protects your privacy and personal information. By signing up for SMS notifications, you agree to the following:

  1. Data Collection: We collect your phone number and name as necessary for appointment reminders and notifications.
  2. Data Usage: We use your data to send appointment reminders and notifications.
  3. Data Security: We use industry-standard encryption and access controls to safeguard your information.
  4. Data Retention: Your data is kept only as long as required by healthcare regulations. After this period, it is deleted unless otherwise mandated by law.
  5. Opt-Out: To stop receiving messages, reply STOP to any SMS. We will process your request within 24 hours and discontinue sending messages.  Alternatively, you may opt-out in writing during any visit to our offices.
  6. Non-Sharing Clause: We do not share your information with third parties for marketing. Information is shared only with our SMS provider for the secure delivery of messages.